Legal

Privacy Policy

Last updated: 6 May 2026

Who we are

LaunchLlama (Pty) Ltd is a Cape Town-based agency offering web design and digital growth services. Contact: hello@launchllama.co.za.

What we collect

When you contact us through forms on this site or by email, we collect the information you choose to share. This typically includes your name, business name, email address, phone number if provided, and the message or brief you send us.

We use Google Analytics to understand how visitors interact with this site. This includes anonymous data such as the pages you visit, how long you spend, and the device and browser you use.

Why we collect it

To respond to your enquiry, deliver work you have engaged us for, send you our newsletter if you subscribed, and improve this website. We do not sell your data. We do not share it with third parties except where strictly necessary to deliver a service you have asked us to deliver, or where required by law.

Your rights under POPIA

Under the Protection of Personal Information Act, you have the right to know what personal information we hold about you, to ask us to correct it, and to ask us to delete it. To exercise any of these rights, email hello@launchllama.co.za.

How long we keep your information

We keep enquiry information only as long as needed to respond to you and follow up. Newsletter subscribers stay on the list until they unsubscribe. Client records are retained for the duration of the engagement and seven years afterwards as required by South African tax law.

Cookies

This site uses cookies to function correctly and to measure traffic. See our Cookie Policy for more.

Questions or complaints

If you have a complaint about how we handle your personal information, contact us first at hello@launchllama.co.za. You also have the right to lodge a complaint with the Information Regulator of South Africa.