These terms govern your use of launchllama.co.za and any service or engagement you enter into with LaunchLlama (Pty) Ltd. By using this site or engaging us for work, you agree to these terms.
Every engagement is documented in a separate proposal, statement of work, or invoice that defines the deliverables, timeline, and price. Those engagement-specific documents take precedence over the general terms here.
All prices on this site are in South African Rand and exclude VAT unless stated otherwise. Build projects are typically invoiced 50 percent on commencement and 50 percent on completion. Care and Grow retainers are invoiced monthly in advance. Payment is due within 7 days of invoice unless otherwise agreed in writing.
On full payment, you own the final deliverables produced for your engagement. We retain ownership of any underlying tools, frameworks, or templates we use to deliver the work. We may include the work in our portfolio and case studies unless you ask us not to in writing.
We treat your business information as confidential and only share it with team members or contractors who need it to deliver your engagement. You agree to do the same with any of our methods or proprietary materials.
Our total liability under any engagement is capped at the amount you have paid us in the 6 months prior to the claim. We are not liable for indirect or consequential losses including loss of profit, data, or business opportunity.
Build engagements can be cancelled with written notice. You pay for work completed up to the cancellation date. Care and Grow retainers can be cancelled with 30 days written notice.
These terms are governed by the laws of South Africa. Any dispute will be settled in the courts of the Western Cape.
Questions about these terms: hello@launchllama.co.za